moba Platform Privacy Notice

This page describes what we collect when you use moba and how we keep that data protected. We at moba collect personal information to verify your identity, process your deposits and withdrawals through payment methods like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet and banks, and maintain transaction records for our sportsbook and casino operations.

We recognize that privacy is central to your trust in moba. Our servers may sit outside your jurisdiction; however, we apply consistent data-protection standards across all regions where moba operates. We do not sell your personal data to marketing firms or third parties unrelated to your account management, payment processing, or regulatory compliance.

This privacy notice outlines what we collect, who has access to it, how long we retain it, and what rights you have over your information on moba.

What We Collect on moba

We at moba collect several categories of information when you create an account and use our platform:

• Identity information: Your name, date of birth, national ID number, and address. We verify this during account creation and before processing withdrawals.
• Contact information: Your email address and phone number. We use these for account recovery, security notifications and customer support.
• Payment information: Details of your linked payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet account identifiers). We do not store full card numbers or passwords.
• Transaction data: Your deposit, withdrawal, and wager history on moba. This includes timestamps, amounts, and outcomes for Liga 1 sportsbook bets, live-dealer table results, slot game spins and esports markets.
• Device and usage data: Your IP address, browser type, device model, and login timestamps. We use this to detect fraud and protect your moba account.
• Support communications: Messages you send to our customer support team on moba. We retain these to resolve disputes and improve service.

We collect this information only when necessary for account operations, regulatory compliance, or fraud prevention. We do not collect data beyond what we need to provide moba's services.

How We Use Your Data on moba

We at moba use the information we collect for specific operational and legal purposes:

• Account verification: We verify your identity to confirm you are of legal age and not subject to restrictions on gambling or sportsbook betting.
• Payment processing: We share necessary data with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment and banking partners to execute your deposits and withdrawals.
• Regulatory compliance: We retain transaction records and user data to comply with anti-money-laundering (AML) and know-your-customer (KYC) requirements imposed by jurisdictions where moba operates.
• Fraud detection: We analyze your login patterns, device information, and transaction behaviour to identify suspicious activity and protect your moba account.
• Service improvement: We review anonymized usage patterns to enhance moba's platform features and game offerings.
• Customer support: We use your account history and communications to resolve disputes and address your questions about Liga 1 betting, live-dealer tables, slots or esports.

We do not use your personal data for marketing without your consent. We do not share your information with advertisers or data brokers outside moba's operational ecosystem.

Third-Party Data Processors on moba

We at moba work with external service providers to deliver moba's full functionality. These processors have contractual obligations to protect your data:

• Payment processors: We share transaction data with financial institutions and e-wallet operators (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to execute deposits and withdrawals.
• Identity verification services: We use third-party vendors to verify your identity against government records and detect fraud.
• Hosting providers: Our moba servers may be located outside your country. Our hosting partners are bound by data-protection agreements aligned with our commitments.
• Customer support platforms: Our support team may use ticketing systems and communication tools operated by external vendors.

We do not authorize these processors to use your data for their own purposes beyond the scope of moba's operations. All contracts include restrictions on data sharing and retention.

Data Retention and Your Rights on moba

We at moba retain your personal information for as long as your account is active, plus a retention period mandated by law. After you close your moba account, we keep transaction records for a minimum of five years to comply with anti-money-laundering and tax regulations in jurisdictions where moba operates.

You have the right to:

• Access your data: Request a copy of all personal information we hold about you on moba.
• Correct your information: Update your name, address or contact details through your moba account settings.
• Delete your account: Close your moba account. We will delete non-essential data, but retain transaction records for regulatory compliance.
• Export your transaction history: Download your complete moba account history for personal or tax records.

To exercise these rights, contact our support team through your moba account dashboard or send a request to our privacy contact address (available in the support section).

Your data on moba belongs to you. We store it, process it and protect it on your behalf, but you retain ownership and the right to request it.

Cookies and Tracking on moba

We at moba use cookies and similar technologies to maintain your login session, remember your preferences, and analyze how you use moba. Cookies are small files stored on your device.

• Session cookies: These keep you logged in to moba across pages. They expire when you close your browser.
• Preference cookies: We remember your language choice, display theme and other settings on moba.
• Analytics cookies: We use these to understand which Liga 1 markets, live-dealer tables, and esports games are most popular on moba. We do not sell this data to third parties.

You can disable cookies in your browser settings. However, some features of moba may not function correctly without them. We do not require your consent to use essential cookies needed for moba to operate; non-essential cookies require opt-in.

Data Security and Cross-Border Transfers

We at moba implement industry-standard encryption and access controls to protect your data. Your password is encrypted; payment information is tokenized and never stored in plain text on our systems. However, no data security is absolute; we cannot guarantee that unauthorized access will never occur.

Our moba servers may be located outside your country. When your data crosses international borders, we apply the same protection standards we use domestically. Your jurisdiction may have different data-protection laws than our hosting location; by using moba, you consent to these transfers.